Effective January 1, 2025

Get Unlimited Value, For Just

$19.99/active month.

Pay $0 in months with no orders

No orders completed = no billing

300+ Integrated ValueLink Lenders & AMCs

Centralized Platform for All Your Appraisal Orders

Enhance Your Appraisal Profile & Build Client Trust

Important Billing Information

Active Months: Months in which you have completed at least one integrated ValueLink or internal (Non-ValueLink) order.
Billing Cycle: If you complete any order in a particular month, you will be billed on the start of the following month.
Technology fee: The above charges exclude any technology fees passed on by clients.
$0 in Months with No Orders: If no orders are completed in a month, you will not be charged for that month.
No Per-Order Pricing: The monthly fee remains the same, regardless of the number of orders you complete in a month.
Providing Payment Details: Adding your payment information does not trigger any fees unless you complete at least one order in a month. Bidding or accepting orders does not trigger a charge.
No Fee for Revisions or Ancillary Work: The monthly fee only applies to completed orders. Orders such as 1004D, Revision Requests, etc. are exempt from this charge.

A Smarter Way to Grow Your Appraisal Business.

Leverage the ValueLink
Ecosystem with 300+ Clients

Get visibility to a network of 300+ lenders and AMCs. Receive unlimited orders from our integrated directory and get to create manual orders for non-integrated clients. Expand your business without limitations.

Manage Your Appraisal Business in One Place

All your orders in a single dashboard. Track progress, schedule inspection times, and communicate with clients. Automated Report Reviews with CrossCheck offer you 1,000+ UCDP & EAD compliance rules, to reduce revisions and save time.

Optimize Your Profile and Keep it Updated

One profile for all your clients. Keep it updated with your licenses, certifications, and insurance. Perform client-requested Background Checks powered by Sterling directly within Connect. Track your profile completion percentage to strengthen your profile for clients.

Manage Orders On the Go

With Connect’s mobile app, stay connected no matter where you are. Manage orders, see scheduled inspections, track order statuses, and stay updated with real-time notifications—whether you’re in the office or out in the field.

Explore All Features

Core Tools

Integrate with ValueLink Client Network of 300+ Lenders & AMCs

Manage & Receive Orders from Integrated Valuelink Clients

Create & Manage Internal (Manual) Orders

Perform Independent Background Check Powered by Sterling 🆕

Advanced Map View with Assignments & Inspection Scheduler

Calendar View with Inspection Scheduler

Access to Knowledge Base Tools & Video Tutorials

Receive & Manage Bid
Requests

Manage Product Types

Vacation & Busy Scheduler

Automated Order Alerts

Android, iOS Application

Receive & Manage Broadcast Orders

Automated Vendor Alerts

Manage Order Types

Google Calendar Integration

Other Features

Business Intelligence

15+ Business Analytics Reports

Monthly Progress Reports 🆕

Finance & Reporting

Client Tech Fee Tracking

Client Billing Statements

Product Fee Schedules

Geographical Fee Schedules

Manage Account Receivables & Payables

Quality Assurance

XML PDF Extractor

Unlimited Corrections

Unlimited Revision Requests

CrossCheck by ValueLink: Integrated Report Review Tool with 1000+ Automated Rules 🆕

Account Management

Staff User Account

Dedicated Product Training and Support

Omni Channel Notifications

Explore All Features

Core Tools

Integrate with ValueLink Client Network of 300+ Lenders & AMCs

Manage & Receive Orders from Integrated Valuelink Clients

Create & Manage Internal
(Manual) Orders

Perform Independent Background Check Powered by Sterling 🆕

Manage Product Types

Vacation & Busy Scheduler

Automated Order Alerts

Android, iOS Application

Advanced Map View with Assignments & Inspection Scheduler

Calendar View with Inspection Scheduler

Access to Knowledge Base
Tools & Video Tutorials

Receive & Manage Bid
Requests

Receive & Manage Broadcast Orders

Automated Vendor Alerts

Manage Order Types

Google Calendar Integration

Business Intelligence

15+ Business Analytics Reports

Monthly Progress Reports 🆕

Finance & Reporting

Client Tech Fee Tracking

Client Billing Statements

Product Fee Schedules

Geographical Fee Schedules

Manage Account Receivables & Payables

Quality Assurance

CrossCheck by ValueLink: Integrated Report Review Tool with 1000+ Automated Rules 🆕

XML PDF Extractor

Unlimited Corrections

Unlimited Revision Requests

Account Management

Staff User Accounts

Dedicated Product Training and Support

Omni Channel Notifications

Frequently Asked Questions (FAQs):

Who is defined as a vendor?

Vendors are licensed appraisers who register on ValueLink Connect as an individual account holder or as an appraiser under an existing ValueLink Connect appraiser company. Against your own self and each additional vendor (if any), you will find the associated vendor profile in the “Vendors” page.

Each vendor can then be assigned additional roles which include: Appraiser, Inspector, Reviewer, Report Writer and can work on any order in this capacity.

What is an active vendor?

For Business Plan accounts, an active vendor is anyone who completes at least one appraisal order (integrated ValueLink client or manual order for Non-VL clients) in any given month.

If 3 vendors complete orders in September → you’re billed for 3 × $29.99 = $89.97 under the Business Plan.
If no orders are completed → no charge for that month.

This ensures you only pay for what you use.

What subscription plans does ValueLink Connect offer?

Connect offers two flexible subscription plans based on your needs:

Professional Plan – $19.99 / per active month.
Best suited for individual appraisers.

Business Plan – $29.99 / per active vendor / per month.
Designed for appraisal companies managing multiple admins, staff, and vendors under one account.

Both plans follow a fair billing policy: you only pay for the months in which you (or any vendor in your company) complete at least one order. No orders are completed = No billing

P.S. Only admin users retain the right to accept new subscription terms and change their subscription plan if needed. Staff, Vendor & Client users do not have the necessary privileges to manage/update subscription and billing related details.

What is an active month?

An active month is where you yourself or any vendor registered under your account (if any) complete an order in a particular month. The month is considered eligible for billing hence is called an active month.

What will my billing cycle be?

If you or any active vendor registered under your account (if any) completes an order in any particular month, based on the plan you are subscribed to, you will be invoiced and billed at the start of the following month. You will be charged automatically based on the payment details you provide.

Any technology fee that a client passes to you on order-to-order basis will be charged at the time of order completion only.

Are there additional costs?

There are no additional costs for using Connect platform and its feature suite. However, ValueLink clients that you work with may choose to pass on their technology fees to you on an order-to-order basis. The technology fees may vary from client to client and are mentioned at the time you accept the order request. Client technology fees will be charged at the time of report submission and the same will be reflected in your monthly invoices.   

Client technology fees are not associated in any manner with the usage of Connect platform and merely serve the purpose of collection on behalf of the Client.

What payment methods are accepted?

Connect accepts all major bank cards. You will be prompted to enter your card details during the upgrade process or accepting/completing orders. You can also update your card details by going to “Company” page from the side navigation menu at any time, accessible to company admins only.

Will I be charged if I add my card but don’t complete an order?

No, you will only be charged for months in which you or any active vendor (if any) completes at least one appraisal order. Entering your payment details does not trigger a charge unless an order is completed and invoice is generated for the active month.

What if my payment fails?

If your payment fails, you will receive a notification to update your payment details. If payment details are not updated and dues cleared within a certain period, you will not be able to accept any new orders, complete open orders and create internal (manual) ones.

What happens if I don’t complete any appraisal order? 

If you nor any vendor (if any) doesn’t complete any orders in a particular month, you will not be charged any subscription fee for those months.

Will I be charged for bidding or accepting orders?

No, you will not be charged for bidding or accepting orders. You will only be charged when you or any active vendor (if any) completes an appraisal order.

What happens if I don’t accept the new subscription terms and plans? 

If an admin user doesn’t accept the new pricing terms post the pricing effective period, you and your associated vendors (if any) will no longer be able to accept new orders, complete any open order and create internal orders within Connect. 

Similarly, staff and vendor users (if any) will not be able to accept any new orders or complete any open orders, until the admins have accepted the new pricing terms.

Is there any trial period that I can avail? 

You can set up your profile and explore the platform for as long as you want free of charge and without having your card details entered. However, post the pricing effective period, to accept any new order from a client you will be required to accept the pricing terms and conditions and provide your card details. You’ll be invoiced only for the months when you or any active vendor (if any) completes an order.

How do I remove a vendor from my company?

Business Plan admins, at any time, can remove vendors from the Vendors Page. However, you must clear all open orders and pending dues (payables) for the respective vendors before proceeding with vendor deletion.

Will the vendor be notified after removal?

Yes, the deleted vendor will be notified by email of this change and next steps to continue using ValueLink Connect in individual capacity. The vendor will also see the relevant information and steps at their next login.

What can the deleted vendor do once they are removed from my account?

The deleted vendor will receive an email notification informing him/her that they no longer have access to your company account. They can still continue using ValueLink Connect in their individual capacity, once they next log in. They will be required to setup their individual account details after which they will be able to continue to use ValueLink Connect with their existing profile and clients.

Can I remove a vendor with open orders or pending payments?

No, the vendors under Business Plan cannot be removed if they have open orders (orders that are not completed or canceled) or pending dues (payables).

Can I remove the primary vendor?

No. The primary vendor (linked to the primary admin/owner) cannot be deleted.

What happens to the vendors once removed from my company?

Whenever a vendor is removed from a company:

An email notification is sent to the vendor informing them of this change and next steps
Using the same login credentials whenever the vendor logs in next, they will be prompted to update their account details and acknowledge the change in account status.
Then can continue independently by switching to the Professional Plan ($19.99 per active vendor/month).
Once the information is updated, they will be able to continue under their individual account retaining all their previous client connections, profile details and associated documents.

What happens to a removed vendor’s past orders?

The orders that have been originally accepted and/or completed by the removed vendors will continue to remain accessible by the admin(s) of the same company. Deleted vendors will only retain access to the orders completed in the last 90 days as duplicate copies within their new account.

Only after the removed vendor has set up their individual account, any revision request from client for the orders completed in last 90 days, will be managed by the vendor itself through their own individual account.

How can I upgrade from Professional Plan to Business Plan?

Admins can upgrade anytime through the Manage Subscription page.

Go to Manage Subscription, click on Explore Plans.
Select Business Plan.
You will get redirected to the checkout screen and upon final confirmation, your plan will be upgraded.

Your account will instantly unlock Business features:

Add multiple vendors, staff, and admins.
Manage your company in one central account.

Upgrades take effect immediately, and you’ll be billed as per the subscription terms listed for Business Plan going forward.

How can I downgrade from Business to Professional Plan?

To move to Professional Plan, you first need to ensure that you are the primary admin (owner) of the account. If you don’t have any primary admin assigned in your account or are not sure how to manage it, please reach out to our support team and they will be able to assist you upon successful authentication. Note that only the primary admin is authorized to switch to the Professional Plan. Other additional admins will receive an authorization restriction.

To initiate the plan change:

Go to Manage Subscription → View Plans
Select Professional Plan.
This will redirect you to the plan change wizard which will guide you step by step on all the prerequisites needed to be completed prior to the downgrade to Professional can take place:

Step 1: Information – Important information and changes that will apply to your account if you continue to downgrade to Professional plan.
Step 2: Primary Vendor Confirmation – From all the listed vendors in your account you need to confirm which vendor profile belongs to you. This vendor will take complete ownership of the account once your plan is changed to Professional.
Step 3: Close Open Orders – Before switching to the Professional Plan, all active orders linked to vendors under your Business Plan account (except your selected Primary Vendor – yourself) must be completed or canceled.
Step 4: Settle Open Dues (Payables) – To move to the Professional Plan, your account must be cleared of all pending vendor payments.
Step 5: Review Changes – You will be able to review all the changes that will take effect in your account after the final checkout step.
Step 6: Checkout – Upon reviewing your billing information and giving final acknowledgement you will be able to change your plan to Professional. The change takes effect immediately.

Please note:

All additional vendors, admins, staff not selected as primary in the above steps will be deleted upon final checkout automatically. This change cannot be undone.
After checkout, you will move to Professional plan which provides one vendor account, as it is designed for individuals appraisers only.

Effective January 1, 2025

Get Unlimited Value, For Just

$19.99/active month.

Important Billing Information

A Smarter Way to Grow Your Appraisal Business.

Leverage the ValueLink Ecosystem with 300+ Clients

Manage Your Appraisal Business in One Place

Optimize Your Profile and Keep it Updated

Manage Orders On the Go

Business Intelligence

Finance & Reporting

Quality Assurance

Account Management

Frequently Asked Questions (FAQs):

Access All Through Your Phone

Leverage the ValueLink
Ecosystem with 300+ Clients